Comfort and Convenience
People value different degrees of seat softness because body weight and personal preference make what feels supportive to one person seem overly firm to another.
Safety and Driver Assistance
Knowing how to adjust mirrors and operate wipers before setting off reduces the need to search for controls while traffic and weather keep changing.
Multimedia and Connectivity
Sometimes the priority is simply hearing turn-by-turn directions clearly, while at other times passengers want music playing without interrupting an ongoing phone conversation.