Comfort and Convenience
Comfort preferences differ because body proportions and posture vary, so one person may want firm support while another prefers a softer cushion.
Safety and Driver Assistance
Knowing where the wiper and light controls are before setting off means adjustments can be made quickly without looking down or hesitating.
Multimedia and Connectivity
A common need is placing a phone call hands-free; if voice control is available, it lets the driver keep attention on traffic while dialling.